Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing or using the services provided by MrTech IT Solutions LLC ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

MrTech Solutions provides software development, automation, AI solutions, and technology consulting services, including but not limited to:

  • Custom software development and web applications
  • AI and voice agent implementations
  • Business process automation
  • Data analytics and business intelligence
  • Legacy system modernization
  • Technology consulting and strategy

3. Client Obligations

As a client, you agree to:

  • Provide accurate and complete information necessary for project execution
  • Respond to communications and requests for feedback in a timely manner
  • Make payments according to agreed-upon terms
  • Provide access to necessary systems, accounts, and resources
  • Not use our services for illegal or unauthorized purposes

4. Project Engagement

All projects are governed by individual project agreements that specify:

  • Scope: Detailed description of deliverables and features
  • Timeline: Project milestones and delivery dates
  • Pricing: Fees, payment schedule, and terms
  • Revisions: Number of included revision rounds

5. Intellectual Property

Upon full payment:

  • Client receives full ownership of custom-developed code and deliverables
  • MrTech retains ownership of proprietary tools, frameworks, and reusable components
  • Third-party licenses remain subject to their original terms
  • MrTech may showcase the project in portfolio with client permission

6. Payment Terms

Standard payment structure:

  • 50% deposit required to initiate project work
  • Milestone payments as defined in project agreement
  • Final payment due upon project completion and delivery
  • Late payments may incur a 1.5% monthly interest charge

7. Confidentiality

Both parties agree to maintain confidentiality of proprietary information, trade secrets, business strategies, and any sensitive data shared during the engagement. This obligation survives the termination of services.

8. Warranties and Disclaimers

We warrant that:

  • Services will be performed professionally and in accordance with industry standards
  • Deliverables will substantially conform to agreed specifications
  • We have the right to provide the services and deliverables

Disclaimer: We do not guarantee specific business outcomes, revenue increases, or ROI. Results depend on various factors beyond our control.

9. Limitation of Liability

To the maximum extent permitted by law, MrTech Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

10. Termination

Either party may terminate the engagement:

  • With 30 days written notice for convenience
  • Immediately for material breach not cured within 14 days of notice
  • Client remains responsible for payment for work completed prior to termination

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of South Carolina.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

13. Contact Information

For questions about these Terms of Service, please contact us:

MrTech IT Solutions LLC

Myrtle Beach, South Carolina, USA

Email: info@mrtech.solutions

Phone: +1 (843) 310-1413