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Have a project in mind? Let's discuss how automation and AI can eliminate bottlenecks and drive measurable ROI for your organization.
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Phone
Location
Myrtle Beach, SC
Serving clients globally
Business Hours
Mon - Fri: 9AM - 6PM EST
Weekends by appointment
Languages
English, Portuguese, Spanish
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Frequently Asked Questions
Everything you need to know about our services and process.
How much do your services cost?
Every project is scoped to your specific needs, so costs vary. To give you a general idea: quick-win automations and integrations typically start in the low thousands, while more comprehensive solutions — like custom dashboards, AI-powered workflows, or full applications — scale from there based on complexity and scope. We always provide a detailed proposal with clear deliverables before any commitment, so there are no surprises.
What are your payment terms?
We structure payments around project sprints: 50% upfront to kick off Sprint 1, 30% at the mid-project milestone (typically Sprint 2–3), and 20% upon final delivery and approval. This sprint-based approach keeps payments aligned with tangible progress and deliverables at each phase.
What's your process for starting a new project?
It all starts with a discovery call — a quick conversation to understand your business, challenges, and goals. From there, we put together a tailored proposal with a clear roadmap, sprint breakdown, and investment overview. Once you're on board, we work in agile sprints with regular check-ins, so you see real progress every step of the way and can provide feedback as we go. Every project wraps up with hands-on training, full documentation, and a smooth handoff — so your team feels confident from day one.
How long does a typical project take?
Timeline depends on project scope. Simple automations or integrations: 1-2 weeks. Mid-range projects (dashboards, Shopify stores): 2-4 weeks. Complex custom applications: 6-10 weeks. We deliver incrementally so you see progress and can provide feedback throughout.
What services does MrTech IT Solutions offer?
We specialize in AI Voice Agents, Shopify E-commerce, Document Processing (OCR/AI), Business Automation & Dashboards, Custom Web Applications, and MCP Server Development (connecting your systems to AI assistants like Claude and ChatGPT).
Can I start with one service and add more later?
Yes! Most clients start with one service (like automations or a Shopify store) and expand later. We build systems to be modular and scalable, so adding features or connecting additional services is straightforward and cost-effective.
Do you work locally in Myrtle Beach?
Yes! We're based in Myrtle Beach, SC, and available for in-person meetings and on-site support. We also work remotely with clients across the US and internationally — so no matter where you are, we've got you covered.
Do you provide ongoing support after project completion?
Absolutely. Every project includes a complimentary post-launch support period to ensure everything runs smoothly. Beyond that, we offer flexible monthly support plans tailored to your needs — covering maintenance, performance monitoring, feature enhancements, and priority technical assistance. Think of it as having a dedicated tech team on call, without the overhead of hiring one.
Do you provide training for our team?
We include comprehensive training on how to use and maintain your solution. This includes video tutorials, written documentation, and live training sessions. Your team will be comfortable managing day-to-day operations independently.
What technologies do you use?
We use modern, proven technologies: Next.js and React for web apps, Python (FastAPI) and Node.js for backends, Sanity CMS for content management, Supabase/PostgreSQL for databases, Anthropic Claude and OpenAI APIs for AI features, n8n for automation, and deploy on Vercel and AWS.
Is my data and intellectual property secure?
100%. We take security seriously at every level. All projects include a signed NDA to protect your intellectual property. On the technical side, we build on trusted, security-certified infrastructure — including encrypted data storage, secure authentication, and role-based access controls. We're happy to walk you through our security practices in detail during the scoping phase to ensure they meet your specific compliance requirements.