Short-Term Rental AI — Automated Guest Communication for Airbnb & VRBO

Owning a short-term rental in Myrtle Beach is a second job. Guests message at 11pm asking for the WiFi password. They check in on Friday and ask about parking. They leave a 3-star review because nobody told them trash pickup is on Tuesdays. The owner is stuck on their phone all week instead of enjoying the income. We built an AI-powered guest communication system that runs the entire guest journey automatically. **Before Arrival** As soon as a booking is confirmed on Airbnb or VRBO, the system sends a personalized welcome message with check-in instructions, entry codes, house rules, parking details, and a link to a digital property guide. Reminder messages go out 48 hours before arrival and the morning of check-in — all timed automatically. **During the Stay** Guests can text or message anytime with questions. The AI knows everything about the property: WiFi credentials, how to work the TV, pool rules, nearest grocery stores, HOA quiet hours, trash days, emergency contacts. It responds instantly, 24/7, in the guest's language. **After Checkout** Checkout reminders, feedback requests, and review prompts go out automatically. When a guest leaves a public review, the AI drafts a personalized response for the owner to approve in one click. **Owner Dashboard** The owner gets notified only when something actually needs attention — a maintenance issue, a complaint that needs escalation, or a booking inquiry that requires a decision. Everything else is handled.